Last Updated: November 25, 2025
Welcome to Skyelux Go, operated by Skyelux Technology, LLC ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, mobile application, and services (collectively, the "Platform").
By accessing or using our Platform, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use our Platform.
You must be at least 18 years old to use our Platform. By using our Platform, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.
To access certain features, you must create an account. You agree to:
We reserve the right to suspend or terminate accounts that violate these Terms or contain false information.
Our Platform allows guests to search, discover, and book vacation rental properties. When you book a property:
Our Platform allows property owners to list and rent their properties. When you list a property:
When you request a booking, you authorize us to charge your payment method for the total booking amount, including all applicable fees and taxes.
We charge service fees for using our Platform. These fees are disclosed before you complete a booking and are non-refundable except as required by law or these Terms.
Each property listing has its own cancellation policy set by the host. Cancellation policies are displayed during the booking process. If you cancel a booking, refunds are subject to the applicable cancellation policy.
We use third-party payment processors to handle transactions. You agree to comply with their terms and conditions. We are not responsible for errors or issues with payment processors.
You agree not to:
You retain ownership of content you submit to our Platform ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content in connection with the Platform.
All content on our Platform, including text, graphics, logos, software, and AI-generated features, is owned by Skyelux Technology, LLC and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our content without permission.
Our Platform uses artificial intelligence to provide personalized recommendations, virtual tours, and other features. While we strive for accuracy, AI-generated content may not always be perfect. You use AI features at your own discretion.
Users may leave reviews and ratings. Reviews must be honest, relevant, and comply with our content policies. We reserve the right to remove reviews that violate these Terms or contain inappropriate content.
You are responsible for resolving disputes directly with other users. While we may offer support, we are not obligated to mediate disputes. We reserve the right to make final decisions regarding refunds and cancellations in cases of fraud or Terms violations.
TO THE FULLEST EXTENT PERMITTED BY LAW, SKYELUX TECHNOLOGY, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR SERVICE INTERRUPTION.
Our Platform is provided "as is" and "as available" without warranties of any kind. We do not guarantee uninterrupted or error-free service.
We are not responsible for the conduct of users, the condition of properties, or any injuries, losses, or damages resulting from your use of the Platform or interactions with other users.
You agree to indemnify and hold harmless Skyelux Technology, LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising from:
We may suspend or terminate your account at any time for any reason, including violation of these Terms. Upon termination, your right to use the Platform immediately ceases. Sections that by their nature should survive termination will continue to apply.
Any disputes arising from these Terms or your use of the Platform will be resolved through binding arbitration, except where prohibited by law. You waive your right to a jury trial or to participate in a class action lawsuit.
Arbitration will be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will take place in the United States.
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes not subject to arbitration will be brought exclusively in the state or federal courts located in Delaware.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Platform and updating the "Last Updated" date. Your continued use of the Platform after changes constitutes acceptance of the new Terms.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
These Terms, along with our Privacy Policy, constitute the entire agreement between you and Skyelux Technology, LLC regarding the use of our Platform.
If you have questions about these Terms, please contact us at:
Important Notice: These Terms of Service are a legal agreement. By using Skyelux Go, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must discontinue use of our Platform immediately.